Control systems are designed to call attention to events that depart from normal expectations. For the systems to remain effective therefore, it is essensial that supervisors and managers respond properly to alerts. The triggering event should be investigated promptly to determine if irregularity was involved. If so, corrective action should be initiated. Failure to respond effectively to report anomalies will quickly undermine the effectiveness of the control system. This should be a factor in the design of control systems.
Some organizations if I may say most of them make any condition for which reported to the superiors are the things that good, if not, then the position of the person who reported it will be lowered again or never be involved in major projects.
However, care should be taken to avoid making the systems so sensitive that they yield frequent “false alarm”. If this happens too frequently, valid alarm might be ignored.
